Add Video is part of the Coolbox Group which includes Coolbox Films Ltd. Add Video is an app for smartphones and tablets that helps brands and companies understand how people think and feel about products and services – and as you are sharing your videos with us we take your privacy extremely seriously. This privacy policy will explain how our organization uses the personal data we collect from you when you use our app and website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Add Video collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Video you upload to our server via the Add Video app.

How do we collect your data?

Add Video will collect data from third parties – generally brands, agencies or recruiters who are using our product. We collect data and process data when you:

• Register online or via telephone for any of our products or services – this may be via a third party.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Upload videos to the Add Video platform via the app.

How will we use your data?

Add Video collects your data so that we can:

• Link you to a specific group within the Add Video app.
• Contact you with updates to the app including new questions that have been issued.

Add Video is trusted to use your data by third parties – we share your data and video uploads with the third parties you have consented to share your information with. We don’t share your data with other third parties.

How do we store your data?

Add Video stores your data on our secure server for the duration of the video research project.

We generally keep the videos on the system for a period of three to six months after the survey has finished in case the company who has commissioned the research needs to review it. After that period has expired we will delete your videos and remove your contact details from the system.

Marketing

Add Video will not contact you with information about any products and services. We don’t use your information for marketing purposes, nor will we share your details with companies who may wish to do so.

What are your data protection rights?

Add Video would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Add Video for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Add Video correct any information you believe is inaccurate. You also have the right to request Add Video to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Add Video erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Add Video restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Add Video’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Add Video transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 (0)1273 241320.

Or write to us: c/o Coolbox Films, Unit B Level 7, New England House, New England Street, Brighton, BN1 4GH.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Add Video uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Add Video uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Add Video website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Add Video keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 April 2019.

How to contact us

If you have any questions about Add Video’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: app@add.video

Call us: +44 (0)1273 241320.

Or write to us at: Add Video c/o Coolbox Films, Unit B Level 7, New England House, New England Street, Brighton, BN1 4GH.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Add Video has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

https://ico.org.uk/make-a-complaint/

Cookies

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.